Features of ESE

  • Our editors are native English speakers
  • Our editors are expert scientists with PhDs
  • Our editors have >10 years postdoc experience
  • No freelance editors
  • No artificial intelligence (AI)
  • Proficient at editing and fact-checking output from AI software
  • Manuscripts published in >400 journals
  • Clients in >40 countries
  • Client retention rate of >95%
  • Transparent pricing policy
  • Volume discounts of up to 10%
  • Guaranteed editing quality
  • Comprehensive feedback about editing
  • Assured privacy, data security, and reliability
  • Professional, friendly communications
  • Guaranteed email response time is indicated in the red box above
  • Company operating since 2000
  • No marketeers or other noneditors employed
  • Website designed and coded by us (hence the 1990s look!), so no cookies, tracking, or malware

We operate on a trust basis, in that we normally do not request payment until after we have returned edited documents to clients. The main exception to this rule is if the job is particularly large, in which case we may ask you to pay a proportion of the cost before you receive the final edited document. Payments can be made by credit card or bank transfer, as detailed below.

Credit card

We accept Visa, MasterCard, and American Express credit cards. Payment is made through our secure online payment facility, and takes just a few minutes. We will include a URL link to the payment facility when emailing you the invoice(s) to be paid.

Bank transfer

We will provide you with details of the New Zealand bank account to which funds should be transferred. Please note that if the payment is not sent in New Zealand dollars, an additional fee of NZ$ 30 will apply to your job (assuming that the correct exchange rate is applied to the currency conversion). This extra amount is designed to cover the average amount that is deducted by intermediary banks before such payments arrive in our bank account.